Extra postage charges - PayPal

[Paper and Ribbons]

Hi,

I made my first sale on here and the buyer got charged an extra $1.00 for "postage and packaging" in addition to the charge I listed for postage. Why did this happen?

Obviously I refunded the overcharge through Paypal.

It did not show up on the madeit invoice, only on the paypal payment receipt.

[madeit]

Hi,

Do you have postage set up in your paypal account? If so the amount will be added onto the invoice.

Below is the answer from our help selling (http://www.madeit.com.au/helpselling.asp) section.

Thanks
Bec



I have postage set up in paypal for my website will this affect my madeit invoices?
Yes, because madeit and paypal allow you both to set up postage you will have to tick the over-ride postage button. Please see below.
1. Login to paypal
2. click profile
3. click postage calculations (Selling Preferences)
4. scroll down and tick the box to allow transaction-based postage values to override

[Paper and Ribbons]

Thank you - all fixed.